FAQ

Q. I want to cancel my order.

Due to system limitations, we are generally unable to accept cancellations due to customer reasons. Thank you for your understanding.

Q. I forgot to enter the coupon code. Can I apply it later?

Due to system limitations, coupon codes cannot be applied to orders after payment has been completed.

Q. I want to change my payment method.

Please note that you cannot change the payment method after payment has been completed.

Q. Can you ship overseas?

Shipping is only available within Japan.